"Water heater died Sunday morning right before we hosted brunch. Called Capitol City at 7:30 — they had a new unit installed and tested before noon. Price was exactly what they quoted on the phone. Won't use anyone else."
"Had three different plumbers tell me I needed to dig up my whole front yard for a sewer issue. Marco from Capitol City showed me the camera footage, explained the trenchless option, and saved me $8k. Honest people, real expertise."
"We own a coffee shop in East Austin and our floor drain backed up during morning rush. They were there in 35 minutes, fixed it, and didn't charge me extra for the Saturday call. These are my plumbers for life."
"Used Capitol City for a whole-house repipe in our 1968 build out near Mueller. Mike's team got it done in 2 days, patched every wall, and our water pressure went from a trickle to actually usable. Five stars don't say it."
"Called for a leaking outdoor spigot — they could've upsold me on a whole hose-bib replacement and I wouldn't have known better. Instead the tech showed me a $4 part and charged $80 labor. Honest is rare in this trade."
"Slab leak in our Westlake house. Capitol City was the third opinion — the other two wanted to jackhammer the master bedroom floor. Marco re-routed the line trenchless and saved our hardwood. Cannot recommend enough."
"Property manager for 4 buildings in downtown Austin. We've used Capitol City for 3+ years now. They show up when promised, invoices are clear, and they actually communicate with tenants like humans. Worth every dollar."
"Tankless install for our 1920s bungalow in Hyde Park — required some creative routing through old joists. Tony figured it out without cutting corners or surprising us with extras. Final bill was exactly the quote. Excellent crew."
